FAQs
Our Try On Appointment times are released 1-2 weeks in advance. If no appointment times are currently available, please check back with us again soon!
Kindly note that appointment availability is very limited, as the owner of LA Designer Hire balances running her dress hire business with full-time work commitments. So, we recommend booking your appointment as soon as possible… our appointments book out every week!
Yes, we do offer local pick-up try-ons!
To arrange, simply head to our website and book the dress(s) for your preferred try on date, and add the words “PICK UP TRY ON” in the order notes at checkout.
Here’s how it works:
- You can try on up to three dresses during a take-home try-on.
- Simply head to the live calendar under each dress and book them for your ideal try on date.
- Write “PICK UP TRY ON” in your order comments at check out, so we know this booking is for a try on.
- The full hire fee is required to be paid upfront via our website (since the item is leaving the studio). This acts as a refundable deposit.
- Try on dresses must be returned within 24 hours of collection in their original condition.
If you decide to go ahead with a dress from your try on, we will provide you with a code to secure the dress for your event date at no extra cost. If you decide not to proceed, we will process a refund minus a $20 try-on fee, charged per dress, once the garment(s) has been returned 🤍
If you still have questions about how pick up try ons work, simply DM us on Instagram @ladesignerhire.
Yes, we do offer interstate try-ons!
To arrange, simply head to our website and book the dress(s) for your preferred try on date, and add the words “POSTAL TRY ON” in the order notes at checkout.
Here’s how it works:
- Simply head to the live calendar and book the dress for your ideal try on date.
- Write “POSTAL TRY ON” in your order comments at check out, so we know this booking is for a try on.
- The full hire fee must be paid towards the booking for your try on date.
- Once booked, we will send the dress out like any other booking. You will have 24-hours to try the dress on and return it to the Express Post box. Proof of lodgement is required for the return.
- If the try-on is successful, you’ll receive a 50% off discount code to use towards your second booking for the event date.
- If the try-on is unsuccessful, a refund will not be provided for you try on booking as interstate try-ons take around 7 days and limit availability for other clients.
To avoid missing out, we recommend securing your outfit for your desired event date as soon as possible! A refund will not be provided if the outfit is booked by another client between your try-on and your event date.
Feel free to reach out if you have any questions!
If you are running late to your appointment, please send us a DM on Instagram @ladesignerhire to let us know as soon as possible. We will do our best to fit you in for the remainder of your appointment.